WASH & WHIRLLoading

BUXTON SQUARE, NELSON • OPENING EARLY 2027

Laundry,
beautifully simple.

A modern self-service laundromat in the heart of Nelson. Pick a machine, pay on your phone or at the touchscreen, and we’ll let you know when it’s done.

No app neededApple Pay & Google PayCCTV monitored
Bright, modern laundromat interior with rows of washing machines
No app or accountCard, Apple Pay & Google PayFree Wi-Fi while you wash“Done” alerts on your phoneAutomatic refundsDetergent on site

HOW IT WORKS

Three steps. No coins, no app.

Use your phone or the touchscreen. Whichever you choose, it works the same way.

  1. 1

    Pick a free machine

    Scan the QR code on any free machine, or tap Wash or Dry on the touchscreen. Every machine shows if it’s free or how long is left.

  2. 2

    Choose and pay

    Pick your wash or drying time and see the price before you pay. Use a card, Apple Pay or Google Pay.

  3. 3

    Load up and relax

    Load your laundry, close the door and it starts. Tap Notify me and your phone tells you when it’s done.

MADE FOR REAL LIFE

Everything you need while you wash.

Know when it’s done

Tap “Notify me” on your phone after paying and we’ll send a free alert when your load finishes. No phone number needed.

Fair if something goes wrong

If a machine doesn’t start after you pay, your money goes back to your card automatically.

Free Wi-Fi

Every wash or dry comes with a free Wi-Fi code for up to two devices while your laundry runs.

Detergent on site

Forgot the powder? Buy detergent and laundry products at the touchscreen or on your phone, then collect them from the vending machine.

See what’s free

Scan the store’s QR poster to see every machine that’s free right now and how long the busy ones have left.

Safe and secure

A bright, clean space with CCTV for your safety. Help is on the store’s help page and on the wall.

MEMBERS

Save every time you wash.

Membership is free and optional. Join with just your email (no password) and your savings apply when you pay on your phone.

01

$1 off

Members save $1 on every wash and every dry.

02

Earn points

Get 1 point for every $1 you spend, including detergent.

03

100 points = $5 off

Use your points on a wash or dry whenever you like.

04

Your data, your call

Download your details or close your membership yourself, anytime.

Rewards will be confirmed before opening.

OUR STORY & MISSION

Local roots.
Big ambitions.

Wash & Whirl is a locally owned New Zealand business led by directors Solomon Panoho and Robert Stillion, with shareholder Cashel King helping shape its future.

Our mission is to make self-service laundry cleaner, easier and more comfortable. We’re starting with one great store in Nelson.

At 17 and still at school, Cashel brings a young customer’s view as a shareholder. We’ve even built our own payment and machine system so every visit is quick, fair and simple.

Modern Wash and Whirl laundromat storefront concept
100% locally ownedBuilt in New Zealand, for New Zealand.

MEET THE TEAM

The people behind Wash & Whirl.

CUSTOMER REVIEWS

COMING SOON

Built to earn five stars.

Real Google reviews from our customers will show here once our Nelson store opens.

★★★★★Google Reviews

Reviews will appear after we open.

Search on Google

GOOD TO KNOW

Frequently asked questions

Where and when are you opening?+

Our first store is at 7 Alma St, Buxton Square, Nelson 7010. We’re planning to open early in 2027 and will confirm the date here.

Do I need to download an app?+

No. Scan the QR code on a machine and pay in your phone’s web browser, with no app or account. You can add Wash & Whirl to your home screen if you like.

How do I pay?+

On your phone with a card, Apple Pay or Google Pay. Or use the touchscreen in the store and tap or insert your card on the card machine. We don’t take cash.

What if the machine doesn’t start?+

The system checks every machine starts after you pay. If it doesn’t, your money goes back to your card automatically. If a machine stops part way, contact us using the store’s help page for a refund or a free wash.

How will I know when my load is done?+

After paying on your phone, tap Notify me and we’ll send a free alert when it finishes. On iPhone, add Wash & Whirl to your home screen first. You can also keep the payment page open to watch the time left.

Is there free Wi-Fi?+

Yes. Every wash or dry comes with a Wi-Fi code for up to two devices, which works until shortly after your laundry finishes.

What are the opening hours?+

We’ll confirm our opening hours before we open.

Want launch updates?

Be first to hear our Nelson opening date and launch offers.

CONTACT US

Talk to the team.

Choose who you’d like to contact.

EARLY ACCESS

Be first to know.

Get an email when we confirm our Nelson opening date, prices and launch offers. No app needed to use the laundromat.

Email Me Updates